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What is a Support Request?

Users can submit support requests to receive assistance from an Eligible Training Provider List (ETPL) administrator. For more detailed instructions on creating support requests, click on one of the links below:

Authenticated user support request guide (for users who have an active LEARN account) 

Anonymous user support request guide (for users without a LEARN account) 

When do you Submit a Support Request?

You may wish to submit a support request for one of the following reasons:  

  • To change contact information 
  • To ask questions about the ETPL renewal process 
  • To learn about the Eligible Training Provider List  
  • To ask for support for using the LEARN Portal

Keywords: support, request, help, question